Our standard agreements and conditions and Premium SaaS include SLAs for availability and support. B. The provider agrees that the services provided by this contract are provided by persons designated by the supplier or by others, as the customer consents to in writing. Software services are licensed, are not sold. The use of the term “purchase” associated with software services licenses does not imply a transfer of ownership. With the exception of the limited rights that Uptrends expressly grants to the customer in Section 1, The client recognizes and accepts that between the client and general trends, all rights, titles and interests, including all copyrights, trademarks, patents, trade secrets, intellectual property rights (including, but not limited, algorithms and business processes) and other property rights arising from or related to the provision of software services belong exclusively to the upward trend, with the exception of customer data. Uptrends offers a toll-free, fully paid, global, exclusive, transferable, irrevocable, irrevocable and unlimited license for the use or integration of information, data, proposals, requests for improvement, recommendations or other comments from the customer or its authorized users regarding software services. All rights that are not expressly granted under this agreement are reserved for Uptrends. 2. The reference to a party refers to a party in this agreement, including the licensed incumbent members of the party and/or the rightful owners of the entire company; The provider undertakes to conduct program use training for client staff in accordance with the master plan. Each additional training required by the customer is provided by the supplier in its standard pricing scale, after proper written notification.
Completed programs: that is, fully installed and tested and accepted programs; 5) Equipment: the customer`s computer equipment and the corresponding devices, in accordance with the law or any other equipment that can be agreed between the parties; 6. Implementation plan: indicates the timetable for the completion of the program preparation and delivery phases, as stated in Schedule… 7) end date: the date indicated in the delivery plan to which the supplier must provide completed programs or an extended date that can be set in accordance with a provision of this agreement; 8.